FAQs

About Our Diamonds

Are lab created diamonds real diamonds?
Are the lab grown diamonds from Diamond Monster certified?
Will I still receive an appraisal and/or a laboratory certificate?
What is the metal for setting?
Do you offer engraving?
Do you have any discounts or promotions?

Placing an Order

What payments do you accept?
What if I need help placing an order?
Can I pay with multiple payment methods?
Will I be charged sales tax on my order?
Do you offer financing?

Shipping and Policy

Is my order free shipping?
How fast is your shipping?
Does someone need to be available to sign for the package?
What is your return policy?
How do I return my item for a refund?
How long does it take for my refund to be processed?